What do we do?
Hansab is the leading company in the Baltic States providing full business security solutions. Our main activities are involved in the sales of products, solutions and service.
Our latest, 2011 client satisfaction survey results show that our customers identify us as being reliable business partner, provider of innovative solutions and offering high quality services according to what customer really want. Last year was very important to us in terms of quality measurement and certification, because it makes the accessibility and attention of Hansab equal to small businesses and private customers, as well as the major ones.
Clients, situated in the Baltics Ukraine and Belarus, have a possibility to be have centralized service. This leads our customers to benefit from well structured financial management, lower costs, organized logistics of equipment and spare parts. The key advantage to our customers is the integrated technical support that Hansab provides to them.
People are Hansab’s most vital resource. Over the last 20 years of Hansab's existence, we are known to have the strongest and most coherent team; Hansab trusts its people! When Hansab was first established, we had a team of 5 people, now after 20 years, nearly 150 employees belong to Hansab's team, and as many as two thirds are engaged in service related activities. We provide training and we host educational events in our spheres of expertise. Also, our staff receive the latest training in new systems and service from USA, UK, France, Germany, Switzerland, Sweden and Italy to name a few.
Hansab has been a noted partner to more than 60 suppliers, selling products from leading manufacturers such as NCR, Gunnebo Group, Q-Matic, Vasco, De La Rue, Talaris, Scan Coin, Ingenico and others.
All Hansab's companies have implemented focal IT Infrastructure Library (ITIL) processes, which are mandatory to obtain excellence in any service organization. Now, all Hansab's companies have ISO 20 000 certificates which ensure 99,5% service speed, quality and performance.
